Return & Refund Policy

Shopping Online

All full priced, unworn, undamaged items may be returned with original tags within seven days of the delivery date will be eligible for a full refund, exchange, or in-store credit.

All undergarments, swim and sale pieces are FINAL SALE.

Please note: A return request must be sent within 7 days of delivery to be eligible, the customer will be responsible for return shipping fees. 

All discounted/sale items are FINAL SALE. No in-store credit or exchange.

Shopping In-Store

Avail is happy to offer a full refund or exchange within 10 days of original purchase date. Product must be unworn, unwashed, undamaged, with original hang tags attached and accompanied by original receipts. Exchange only with gift receipt. Gift cards are non-refundable. All  discounted/sale items are final sale. Undergarments and swim are also final sale.

How to Return

Please email with your reason for return, along with your name and and order number. You will receive instructions on how to return the item if eligible.